Booking Conditions

Your quotation sets out the itinerary, price, currency, inclusions, exclusions and any validity period. Services remain subject to availability until confirmed. Tell us promptly if passenger names, dates or other details need correcting.

A booking is confirmed when we issue written confirmation after the required payment and acceptance of the applicable terms. Submitting an enquiry alone does not create a confirmed booking.

The required deposit, balance due date and accepted payment method will be stated in your written quotation or confirmation. Any instalment arrangement must be agreed with our team. Always quote your booking reference when making a payment.

Airfares, taxes, exchange rates and supplier costs may affect a quotation before confirmation. We will explain any applicable adjustment and obtain agreement before proceeding.

Contact us in writing as soon as you need to change or cancel a booking. Charges and refunds depend on the terms provided for your booking, the notice given and any airline, hotel or other supplier commitments already made.

Some services may be non-refundable or subject to amendment fees. We will explain the applicable conditions before you commit. Where a refund is due, our team will confirm its amount, method and expected processing time.

If a supplier or Yaathra must change or cancel a service, we will notify you and explain the available alternatives and any applicable refund. Minimum group sizes and their implications will be stated where relevant.

Travellers are responsible for providing accurate documents and meeting the passport, visa, transit and entry requirements for their journey. Our assistance does not guarantee a visa or entry; those decisions rest with the relevant authorities.

Visa refusal or delayed documents may affect your ability to travel. Any resulting cancellation or amendment is handled under the conditions of your booking and the affected suppliers.

Tell us about relevant accessibility, dietary or medical needs before booking so we can check arrangements with suppliers. We will confirm what can be provided; services should not be assumed unless agreed.

Consider appropriate travel insurance covering the journey and your circumstances. Confirm any mandatory insurance or health requirements before departure and seek qualified advice where needed.

Weather, transport schedules, local conditions or attraction closures may require itinerary adjustments. Follow lawful instructions and safety guidance from transport providers, guides and local authorities.

Report any problem to your tour manager, local representative or our team as soon as possible so we can help. For unresolved concerns, contact hello@yaathraholidays.com with your booking reference and relevant details. These conditions do not restrict rights provided by applicable law.